Privacy Policy
It is important to Frontline 1st to protect the privacy of partners, clients, employees, and other stakeholders. This privacy policy outlines how Frontline 1st will process and use personal information that is collected via digital channels or in-person.
If Frontline 1st makes a statement or policy specific to local laws, then that statement or policy will supersede this privacy policy.
What personal data does Frontline 1st collect from stakeholders?
Stakeholders include Frontline 1st customers, partners, employees, investors, prospective customers/partners, board members, advisors, governing authorities, and any other visitors to Frontline 1st’s digital channels. Frontline 1st may obtain and utilize the following information about stakeholders.
Personal information given to Frontline 1st by stakeholders, including: data collected from online forms, digital correspondence, business cards, mail/packages sent to Frontline 1st, telephone communication, in-person meetings, and physical documents. This content includes, but is not limited to data about the stakeholder’s: contact information, firm, industry, product, role in hierarchy, professional relationships, business partners, career background, skills, and interests.
Personal information collected by the Frontline 1st website and other Frontline 1st digital channels. The Frontline 1st website may obtain information about each visitor. This visitor information may include the visitor’s IP address, pages visited, and content reviewed on the Frontline 1st website. If the visitor sets his or her cookie policy to accept cookie downloads, then the Frontline 1st website may also download cookies to the visitor’s device. If the visitor does not wish to have cookies downloaded to his or her device, then the visitor should adjust the cookie settings on the device.
Information collected via social media interactions. This information may include: the social media channels that the interaction took place on, the content shared, and the content viewed. Frontline 1st complies with each social media channel’s privacy policies. Stakeholders are encouraged to read such policies prior to consenting to them.
Frontline 1st does not control the privacy standards of third-party websites. If a Frontline 1st website visitor clicks on a link and visits an external website, Frontline 1st is not responsible for how personal data is collected/processed on that site.
If Frontline 1st develops a customized product, application, or platform for a stakeholder, then personal information may be gathered on the users in order to improve their experience. Privacy agreements made in the Statement of Work to develop the customized product, application, or platform supersede this privacy policy.
Frontline 1st reserves the right to collect information from third party sources in order to comply with the law and protect the Frontline 1st business. This information may include, but is not limited to background checks and credit scores.
How may Frontline 1st use personal data collected from stakeholders?
Frontline 1st may collect, retain, and leverage personal data for the following purposes:
- To improve the experience of the stakeholder using Frontline 1st products/services
- To improve the Frontline 1st employee and partner experience
- To operate, protect, and grow Frontline 1st
- To manage Frontline 1st partnerships and relationships
- To support other Frontline 1st business processes and functions:
- Consulting
- Operations
- Finance
- Legal/Compliance
- Cyber Security
- Product Development
- Customer Success
- Marketing
- Sales
- Market/Industry Research
- Recruiting/Talent Development
Frontline 1st will always comply with federal, state, and local laws. If Frontline 1st is required by law to disclose personal information to the government, then Frontline 1st will comply.
Frontline 1st will only collect, manage, and utilize personal stakeholder information for the purposes described in this privacy policy. Frontline 1st will use prudent judgement when processing personal data and will make a reasonable effort to act as a good steward of the data to protect the privacy of the stakeholders.
What is Frontline 1st’s disclosure policy?
Frontline 1st will disclose data for the purposes described above. This includes disclosures to the following parties:
- Internal Frontline 1st employees
- Employees of parties partnered with Frontline 1st
- Government entities that require disclosures by law
- Vendors that help Frontline 1st improve digital channels, marketing, and sales
- Investors in Frontline 1st
- Any parties that Frontline 1st enters into contract with to perform work where the data is relevant
- Contractors hired by Frontline 1st
How long will Frontline 1st retain personal information?
Once Frontline 1st determines that the personal information is no longer required for the purposes described above, it will be deleted. Frontline 1st may delete data at its discretion. Reasons to delete personal data may include:
- Insufficient or inaccurate data
- Contractual or legal obligations require that the data be deleted
- Frontline 1st determines that it is unethical to retain the data
Frontline 1st may retain a stakeholder’s data even if he/she leaves their current firm or role. This enables Frontline 1st to continue to have a relationship with the stakeholder in their new firm or role.
What are the rights of the stakeholder?
To the extent that the law allows, Frontline 1st stakeholders have the right to:
- Review data that Frontline 1st has collected about them
- Request that inaccurate information be updated or deleted
- Opt-in/opt-out of marketing and sales outreach
- In certain instances, request that personal data be permanently deleted or not used further
More information about stakeholder rights can be obtained from federal, state, and local authorities in the stakeholder’s geographic location.
Stakeholders that need to exercise these rights should connect with Frontline 1st via the Contact Us page on the website.
Should sensitive information be shared with Frontline 1st?
Frontline 1st requests that stakeholders not share sensitive personal information that is not relevant to ongoing business operations. This includes information about the stakeholder’s political views, health, personal legal proceedings, etc.
Does Frontline 1st use automation to assess data?
Frontline 1st may use applications and other technology to analyze stakeholder activities on the Frontline 1st website and on social media channels where stakeholders are engaging Frontline 1st.
Frontline 1st may use applications and other technology to analyze stakeholder interactions with Frontline 1st employees.
Frontline 1st may leverage this analysis to produce insights about the stakeholder’s offering preferences and position tailored products/services to the stakeholder.
If Frontline 1st uses automation and a legal effect is produced, then Frontline 1st will disclose the data required by applicable laws.
